Privacy Policy

Effective Date: [27-07-2023]

1. Introduction

Welcome to (the “Website”). At Aramco Holidays, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your data by the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy regulations (collectively referred to as “Privacy Regulations”).

2. Data Controller

The data controller for the personal data collected through this Website is Aramco Holidays & Resorts Pvt Ltd

First Floor, C 59, Sector 2, Noida, Uttar Pradesh 201301 [email protected]

3. Information We Collect

We may collect the following categories of personal data from you:

3.1. Personal Information:
– Name
– Contact details (e.g., email address, phone number, mailing address)
– Date of birth
– Nationality
– Passport information
– Payment information (e.g., credit card details)

3.2. Usage Information:
– IP address
– Device information (e.g., device type, operating system)
– Log data (e.g., access times, pages viewed, referring URL)

3.3. Cookies and Similar Technologies:
We use cookies and similar technologies to collect information about your interactions with the Website. For more details, please review our Cookie Policy [link to the Cookie Policy].

4. How We Use Your Information

We use the collected personal data for the following purposes:

4.1. Providing Services:
– To process and confirm your bookings and reservations
– To send booking confirmations and updates
– To respond to your inquiries and requests

4.2. Marketing and Promotional Communications:
– To send you newsletters, promotional offers, and marketing materials (only with your explicit consent where required by law)
– To personalize and improve your experience on our Website
– To conduct surveys, contests, and market research (only with your explicit consent where required by law)

4.3. Compliance with Legal Obligations:
– To comply with applicable laws, regulations, and legal processes
– To enforce our terms and conditions and protect our rights, privacy, safety, or property, and that of our users and third parties

4.4. Analytics and Performance:
– To analyze and improve the performance of our Website and services
– To monitor and prevent fraud and unauthorized access

5. Lawful Basis for Processing

We will only process your personal data when we have a valid lawful basis to do so. The lawful basis for processing your personal data may include the following:

– Your consent (where applicable and required by law)
– The necessity of processing for the performance of a contract with you (e.g., to fulfill your bookings)
– Compliance with legal obligations
– Legitimate interests pursued by Aramco Holidays or a third party

6. Sharing Your Personal Data

We may share your personal data with the following parties, in compliance with Privacy Regulations:

– Service providers and business partners who assist us in delivering our services (e.g., payment processors, customer support)
– Legal and regulatory authorities where required by law or to protect our legal rights or the rights of others
– Third-party advertisers and marketing partners for marketing purposes (only with your consent where required by law)
– Third parties in the event of a merger, acquisition, or sale of all or a portion of our assets

7. Your Data Protection Rights

You have certain rights concerning your personal data, including the right to access, correct, delete, and restrict the processing of your data. You may also object to the processing of your data or withdraw consent where applicable. To exercise these rights or for any privacy-related inquiries, please contact us using the details provided in Section 2.

8. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. We will securely delete or anonymize your personal data when it is no longer needed.

9. Security

We implement appropriate technical and organizational measures to safeguard your personal data and protect it from unauthorized access, disclosure, alteration, or destruction.

10. International Transfers

Your personal data may be transferred to and processed in countries outside of your residence, including countries that may not provide the same level of data protection as your home country. We will ensure that appropriate safeguards are in place to protect your personal data during such transfers.

11. Children’s Privacy

Our Website is not directed to children under the age of 16, and we do not knowingly collect personal data from children under the age of 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete such information.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through the Website or other appropriate means.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us at [[email protected]/+ 0120- 4039555 + 0120- 4052555].

This Privacy Policy was last updated on [27-07-2023].